The popular cell phone Jitterbug by Samsung, whose commercials are geared toward the elderly consumer, has been recalled. The Federal Communications Commission mandates that all cell phones have the ability to call 911 even when the phone is out of service range. The Jitterbug has been recalled because it may fail to connect to 911 emergency services when out of the service area. The recall involves approximately 160,000 phones. The phones in question were manufactured between March 2008 and May 2009 with model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software.
The Jitterbug was designed to be a simple working cell phone for the elderly community. The phones are very easy to use and do not have many extra accessories. The consumer can even call Jitterbug support to have a contact added to their phone. The phone was made to take the confusion out of wireless communication. With this type of service in mind for the elderly consumer who is more susceptible to falls and injury, a 911 call is extremely important.
The Samsung Company will be contacting consumers who have purchased the phones to offer a free software upgrade. If the consumer has not been contacted they may call the Samsung Company directly.
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Rick Shapiro has practiced personal injury law for over 30 years in Virginia, North Carolina, and throughout the Southeastern United States. He is a Board-Certified Civil Trial Advocate by the National Board of Trial Advocacy (ABA Accredited) and has litigated injury cases throughout the eastern United States, including wrongful death, trucking, faulty products, railroad, and medical negligence claims. During his three-decade career, Shapiro has won client appeals before the VA Supreme Court, VA Court of Appeals, NC Supreme Court, SC Supreme Court, WV Supreme Court, TN Supreme Court, and three times before the United States Court of Appeals for the Fourth Circuit, underscoring Shapiro’s trial achievements. In addition, he and his law firm have won settlements/verdicts in excess of $100 million. His success in and out of the courtroom is a big reason why he was named 2019 “Lawyer of the Year” in railroad law in U.S. News & World Report's Best Lawyers publication (Norfolk, VA area), and he has been named a “Best Lawyer” and “Super Lawyer” by those peer-reviewed organizations for multiple years. Rick was also named a “Leader in the Law, Class of 2022” by Virginia Lawyers Weekly (total of 33 statewide honorees consisting of lawyers and judges across Virginia). And in September 2023, Rick was selected as a recipient of the National Board of Trial Advocacy (NBTA) 2023 President’s Award. Although many nominations were submitted from across the country, Rick was just one of eight attorneys chosen by the prestigious National Board which certifies civil trial attorneys across the U.S. Rick was also recently named to Virginia Lawyers Weekly 2024 Virginia’s Go To Lawyers Medical Malpractice. The attorneys awarded this honor are nominated by their colleagues and chosen by a panel from the publication.
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